It is very frustrating and very well may be a dealbreaker as to whether I go with Oticon or another brand of hearing aids. Some patients require very basic controls, but other patients, such as myself, have a great deal of knowledge of equalization and other electronic settings. Oticon should put the decisions of what and to what degree the patient can adjust in the hands of the audiologist who knows the patient. This is a waste of the audiologist’s time and the my time. So almost any changes that I want to make in the four or five presets can only be done by making an appointment with my audiologist. Even my audiologist has very little choice over what I am able to control.
For some reason Oticon does not let the patient make choices as far as equalization and customization of the various settings.
I have recently tried Resound and Widex brand hearing aids, and their apps are vastly superior and give much more control to the patient tailoring the hearing aids preferences.